Does this come with a battery?
Batteries are not included with this model. This is an electric mower.
How heavy is the Worx 12 Amp Electric 20" LAWN MOWER?
The WG720 LAWN MOWER weighs 45 lbs.
Is this lawn mower self-propelled?
The 12 Amp Electric 20" Lawn Mower is not self-propelled, but this powerful mower is still agile and easy to work with.
How big is the cutting deck on the 12 Amp Electric 20" Lawn Mower?
The deck width is 20” with a cutting diameter of 19” to deliver great cutting efficiency for larger yards.
What kind of extension cord should I use?
The right extension cord will ensure you get the performance you expect and will extend the life of your mower. Look for an extension cord rated for Outdoor Use and make sure the gauge of the cord is appropriate for the length you’re using. The WG720 is a 12 Amp tool, so check for gauge and length on the grid here, or in your manual. Your local hardware or garden supply store will be happy to help you select the right cord to meet your needs.
Can I adjust the cutting height of this lawn mower?
Yes! You can adjust the cutting height of the 20" Electric Lawn Mower to give you exactly the cut you want. Switch between seven different cutting height positions between 1.5” and 4” with an easy-to-use single-lever adjustment.
The seven different positions are:
4", 3-1/2”, 3-1/4", 2-3/4”, 2-1/4”, 2”, and 1-1/2"
What is the capacity of the grass collection bag? How often should I empty it?
The hard-topped grass collection bag will hold up to 1.4 bushels and features a capacity indicator to let you know when it’s full. The Worx 12 Amp Electric Lawn Mower collection bag has a handle for easy disposal.
Do I have to use the grass collection bag while mowing?
The 12 Amp Electric Lawn Mower can be used with the collection bag or without. If you’d rather not collect your clippings with the bag, you can use the rear discharge feature, or even mulch the trimmings back into your yard to feed and nourish it naturally.
Can I store the mower outside?
Storing the mower outside is not ideal and is not recommended. Your Worx Lawn Mower folds into a compact shape to make storage in your garage or shed easy. For more information about folding down the mower for storage, review your owner’s manual.
How do I sharpen the blade?
Many local hardware stores or small engine repair shops can provide you with great resources for sharpening blades if you’re inexperienced or prefer not to do it yourself. If you’ve got experience but need some pointers, consult your owner’s manual for instructions.
NOTE: For your safety, we do not recommend sharpening your mower blades unless you have experience doing so. With any task of this nature, please follow all safety guidelines and recommendations.
Prefer to keep an extra blade on hand? Order an extra so you're never waiting or caught unprepared.
How hard is it to change blades on the WG720 Lawn Mower? Where can I get an additional blade if mine is damaged?
Changing blades on the 12 Amp Electric 20" Lawn Mower is easy! You’ll need gloves (for your protection) and a spanner wrench to remove the blade. For detailed instructions and illustrations, review the owner’s manual.
NOTE: Any time you perform maintenance on your mower, or work under the mowing deck, be sure to remove the safety key and both batteries for your safety, and wear protective gloves. See your owner's manual for complete safety details.
What kind of blades does the Worx 12 Amp Electric 20" Lawn Mower use? Where can I get more?
The Worx WG720 20" Lawn Mower uses a 19” mulching blade found under Lawn Mower Accessories.
Does this mower come pre-assembled?
Since the 20" Electric Lawn Mower is designed for easy, compact storage when not in use, it’s shipped to you in a similar configuration to save you on shipping. There is some minor assembly required, but will take less than 5 minutes and will not require any tools.
Are there any precautions I should follow when using the Worx Electric 20" Lawn Mower?
Carefully review the owner’s manual for all safety information and guidelines. Follow safety precautions while using any power tools – including wearing safety eyewear, gloves, appropriate shoes & clothing, and keeping hair tied back. See the owner’s manual for complete safety instructions and details.
ATTENTION: For safety, remove the batteries when changing the blades or cleaning the mower. When changing the blade, we recommend wearing gloves.
Can I mow wet grass?
While your lawn mower is powerful enough to handle wet grass, we don’t recommend mowing wet grass. Wet grass can inhibit cutting performance, form clumps that interfere with the mulching action and/or reduce runtime. For best performance, wait until the grass dries before cutting.
I misplaced my manual. Is there anywhere I can get more information?
You can download the manual here. Our friendly customer service team will be glad to answer any questions you may have at 1-866-354-9679 (Worx).
What is the guarantee/warranty?
If you decide the Worx 12 Amp Electric 20" Lawn Mower isn’t right for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist. View more information here.
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your mower? Register now!
Worx batteries are covered by a 1 Year Limited Consumer Warranty and are not eligible for warranty extension.
Parts subject to normal wear and tear are not covered by the tool’s warranty. View more information on our warranty here.
Where can I get replacement parts?
Need an extra battery? Ready for a new blade? Many accessories are available online under Accessories.