20V Cordless Drill & Driver

Frequently Asked Questions

• Does this come with a battery and charger?

  Yes, this model includes 1 battery and 1 charger

  
  



• What kind of bits does the 20V Cordless Drill & Driver use? Where can I get them?

  You can use either hex or round shank bits up to 3/8" in this drill. Check out these bit sets that cover just about every application you may need:

  
  

  16-Piece Drill & Drive Bit Set

  67-Piece Drill Bit Accessory Kit (with roll up case)

  
  

  Individual bits can also be found at your local hardware or home improvement store.

  
  



• How many clutch positions are available on this drill?

  This drill features a 15 + 1 position clutch to allow for precise torque management.

  
  



• How heavy is the drill?

  Even with the battery installed, the drill only weighs 2.8 lbs.

  
  



• What is the maximum drilling capacity?

  The maximum drilling capacity will vary depending on the material you're working with.

  
  

  Steel: 3/8"

  Wood: 1"

  
  



• How long will the batteries last?

  Run time depends on the type of work, the conditions under which work is being performed, and may even vary from user to user. The batteries can be charged and discharged for about 2,000 cycles.

  
  



• How long does it take to charge the battery?

  The battery will recharge in about 5 hours.

  
  



• Does this use the same batteries as my other 20V Worx tools?

  Yes! With Powershare, you can share the battery and save money. Your 20V Worx tools can use any Worx 20V battery you already have. By sharing the battery between tools - even between power and garden tools and you'll always have the power you need to complete any job.

  
  

  Check out the entire PowerShare family

  
  



• Are there any precautions I should follow when using the Worx 20V Cordless Drill & Driver?

  Carefully review the owner’s manual for all safety information and guidelines. Follow safety precautions while using any power tools – including wearing safety eyewear, gloves, appropriate shoes & clothing, and keeping hair tied back. See the owner’s manual for complete safety instructions and details.

  
  



• I misplaced my manual. Is there anywhere I can get more information?

  You can download the manual here. Our friendly customer service team will be glad to answer any questions you may have at 1-866-354-9679 (Worx).

  
  



• What is the guarantee/warranty?

  If you decide the Worx 20V Cordless Drill & Driver isn’t right for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist. View more information here.

  
  

  We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your Drill & Driver? Register now!

  
  

  Worx batteries are covered by a 1 Year Limited Consumer Warranty and are not eligible for warranty extension.

  
  

  Parts subject to normal wear and tear are not covered by the tool’s warranty. View more information on our warranty here.

  
  



• Where can I get replacement parts?

  Need bits? Ready for an extra battery? Many accessories are available online under Accessories.