Does this come with a battery?
This is our tool-only version, which does not include either a battery or charger. Tool-only models allow you to take full advantage of our Power Share platform to save money by using the 20V Worx batteries and chargers you already own.
How heavy is the hedge trimmer?
The Worx 20V Cordless 20” hedge trimmer only weighs 4.3 lbs before you install the battery. The ergonomic design you expect from a Worx tool ensures the weight is evenly distributed between the front and rear handles to make trimming comfortable and easy-to-manage for anyone.
What is the Worx 20v Cordless hedge trimmer’s cutting capacity?
The 20V hedge trimmer has a cutting capacity of 9/16” thick branches and a blade length of 20”.
Does it come pre-assembled?
Each hedge trimmer comes with some minor assembly required, which takes 5 minutes or less and only requires a Phillips head screwdriver. Please refer to your manual for specific instructions.
Can I use the tool without the safety guard? I have experience with other hedge trimmers and will be the only one using it.
The safety guard is designed to protect you from any debris while trimming. Removing the guard will void the tool’s warranty and puts you at risk for injury. Please refer to your owner’s manual for specific safety instructions.
My Cordless Hedge Trimmer won’t start when I pull the trigger. What’s wrong?
Worx takes your safety in mind with each tool we design. To prevent accidentally starting the tool and protect against injury, each cordless hedge trimmer includes a 2-stage trigger. In order to start the trimmer, squeeze both the trigger on the front handle and the trigger in the rear handle. Both triggers must be held down during operation of the tool. If either trigger is released during operation, the hedge trimmer will stop.
Are there any precautions I should follow when using the Worx 20V 20” Cordless Hedge Trimmer?
Carefully review the owner’s manual for all safety information and guidelines for using the Worx GT Revolution. Follow safety precautions while using any power tools – including wearing safety eyewear, gloves, appropriate shoes & clothing, and keeping hair tied back. See the owner’s manual for complete safety instructions and details.
What is the guarantee/warranty?
If you decide the Worx 20V 20” Cordless Hedge Trimmer isn’t right for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist. View more information here.
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your Revolution? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty. View more information on our warranty here.
Where can I get replacement parts?
Lose a blade sheath? Need an extra battery or charger? Many replacement parts are available online under Accessories.