There are a few things to check:
- Confirm that the water source hose is not being compressed or kinked, or being restricted in any way.
-If using the included hose, make sure the intake filter is sitting just under the water’s surface, not floating on top of the water, and not touching the bottom (if used in lake). Any dirt or debris may prevent water from being drawn into the hose.
- Remove the orange hose adapter by unscrewing it from the machine (which may require an adjustable wrench). Verify that the rubber gasket filter is still in place and see if any debris is blocking the filter. The Hydroshot will not work properly if the filter is missing. Reinstall the hose adapter and hand tighten, or tighten with a wrench if necessary. Do not overtighten. Additional rubber gasket filter screens are sold at most hardware stores and by WORX Customer Service (855) 279-0505.
If all filters are installed and cleared and all accessories are securely tightened, re-install the lance and nozzle, change the pressure setting to High, and try again. Keep the Hydroshot no higher than 5’ from the water source to decrease the travel distance between the water and tool. Important: Upon startup, it is critical to clear all the air from the tube and fill it with water. Keep the Hydroshot no higher than 5’ above the water’s surface to decrease the travel distance between the water and tool. Once water completely fills the tube, and water has reached the base of the tool, engage the trigger to initiate spray. If water will not completely fill the tube, detach the tube from the tool and fully submerge the hose in a water source. Once the tube is completely filled with water, reattach to the tool, and engage the trigger to initiate spray It could take up to 30 seconds or more to spray, depending on the fresh water source.