Frequently Asked Questions
Does this come with a battery?
No, this model does not include a battery. It is an electric tool.
How heavy is the hedge trimmer?
The Worx 24” 4.5 Amp Hedge Trimmer weighs 6.6 lbs which is considerably less than traditional gas-powered trimmers. Designed with your comfort in mind, the ergonomic design ensures weight is evenly distributed between the front and rear handles to make trimming comfortable and easy-to-manage for anyone. Worx has taken comfort and ergonomics to a new extreme. The rotating head turns the dual-action blade 180 degrees so you can trim the sides of your hedges without changing your grip or posture.
What is the cutting capacity?
The WG217 4.5 Amp hedge trimmer has a cutting capacity of 3/4” thick branches and a blade length of 24”.
Does it come pre-assembled?
Yes! The 24” 4.5 Amp Hedge trimmer comes fully assembled and ready to work.
Is this an electric or battery-operated hedge trimmer?
The WG217 is an electric hedge trimmer powered by a 4.5 Amp motor.
What kind of extension cord should I use with this tool?
When choosing the right extension cord for your tool, there are a few factors to consider. For outdoor tools, be sure to use an extension cord rated for outdoor use. Look at the amperage rating of the tool and determine the length of the cord you’ll need for your yard. Using the chart in the owner’s manual, determine what gauge the cord should be. We recommend using cords no more than 100ft. Avoid connecting multiple extension cords together, instead use one cord of appropriate length to reach your workspace from the nearest outlet.
Can I use the tool without the safety guard? I have experience with other hedge trimmers and will be the only one using it.
The safety guard is designed to protect you from any debris while trimming. Removing the guard will void the tool’s warranty and puts you at risk for injury. Please refer to your owner’s manual for specific safety instructions.
My hedge trimmer won’t start when I pull the trigger. What’s wrong?
Worx takes your safety in mind with each tool we design. To prevent accidentally starting the tool and protect against injury, each cordless hedge trimmer includes a 2-stage trigger. In order to start the trimmer, squeeze both the trigger on the front handle and the trigger in the rear handle. Both triggers must be held down during operation of the tool. If either trigger is released during operation, the hedge trimmer will stop.
Are there any precautions I should follow when using the Worx 24” 4.5 Amp Hedge Trimmer?
Always wear the proper safety gear and maintain a clean, safe workspace. For more information, please check out the owner’s manual.
What is the guarantee/warranty?
If you decide the Worx 24” 4.5 Amp Hedge Trimmer isn’t right for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (Worx) and we’ll be happy to assist. For more information, click here
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your trimmer? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty.
For more information on our warranty, click here
Where can I get replacement parts?
Lose a blade sheath? Many replacement parts are available on our website under Accessories
, or by contacting our customer service center at 1-866-354-9679 (Worx).