Frequently Asked Questions
Does this come with a battery and charger?
Yes, this includes one 20V battery (WA3575) and one charger (WA3742).
How much does the 20V 10” Cordless Chainsaw weigh?
The Worx 20V 10” Cordless Chainsaw weighs 6.2 pounds, less than a gallon of milk.
What’s the runtime for the Cordless Chainsaw?
The runtime will vary depending on the type and density of wood you’re cutting and how thick the branches are for each cut and the capacity of the 20V battery you’re using. For example, on one charge of our 1.3Ah 20V battery, you can expect up to 23 cuts on 4” thick hardwood. Since most branches you’ll cut are less than that, you’ll typically get a higher yield. If you know you need extra power, try keeping an extra battery on hand. Worx also offers higher capacity batteries
as well as quick charger
can be found here.
How long does it take to charge the battery?
The enclosed charger and battery take about 5 hours to fully recharge.
Does this use the same batteries as my other 20V WORX tools?
Yes! With Powershare, you can share the battery and save money. Your Worx 20V 10" Cordless Chainsaw can use any WORX 20V battery you already have. By sharing the battery between tools, you’ll always have the power you need to complete any job.
Are lithium batteries interchangeable with the Ni-Cad?
Our lithium tools and Ni-Cd tools are separate platforms and are not interchangeable. Lithium batteries offer our customers maintenance-free technology without the hassle of managing the memory effect inherent in Ni-Cad batteries.
Are the 20 Volt Max Lithium batteries interchangeable with the 32 Volt Max Lithium Battery?
While Powershare allows you to share batteries between tools within the same voltage family, batteries should only be used with tools of a corresponding voltage. Use your 20V Max Lithium battery with any 20V WORX tool – even the garden tools – but save your 32V battery for your 32V tools.
What is the chain speed?
The chain speed is 12.5 ft/s.
What kind of oil do I use on the chain saw? How much oil will the chain saw need?
The 20V 10" Cordless Chainsaw can take any kind of bar and chain oil, which is available in most hardware stores or stores that sell chainsaws. The oil tank capacity will hold 4.5 ounces.
How many chain drive links are on the 20V Cordless Pole/Chain saw chain? What is the chain pitch?
There are 40 links on the 10” Cordless Chainsaw chain. The chain is a 3/8 inch pitch.
How do I buy a replacement bar or chain? Can I get them locally?
Both the bar and chain are available on worx.com
Need something faster? Local hardware or home improvement stores may carry accessories that fit your Worx chainsaw. Look for the following items compatible with your WG322 20V 10" Cordless Chainsaw.
ES: 3/8LP.050 40E, QIRUI: A1-40, Oregon: 90PX0034X
ES: ES100SDEA041, QIRUI: P010-50SR, Oregon: 100SDEA041
Are there any precautions I should follow when using the Chainsaw?
Carefully review the owner’s manual for all safety information and guidelines. Follow safety precautions while using any power tools – including wearing safety eyewear, gloves, appropriate shoes & clothing, and keeping hair tied back. See the owner’s manual for complete safety instructions and details.
I misplaced my manual. Is there anywhere I can get more information?
You can download the manual here
, or our friendly customer service team will be glad to answer any questions you may have at 1-866-354-9679 (WORX).
What is the guarantee/warranty?
If you decide the Worx 8 Amp Electric 10” Pole Saw isn’t the right tool for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (Worx) and we’ll be happy to assist. View more information here
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your 20V 10" Cordless Chainsaw? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty.
View more information on our warranty here
Where can I get replacement parts?
Many accessories, like blades, are available on worx.com
. If you don’t find what you’re looking for, our friendly customer service team is ready to get you back up and running. Give us a call at 1-866-354-9679 (WORX).