Other companies build things. At WORX, we create.
After all, it’s all about The Idea. To do what’s never been done. Or taking what’s always been done and reimagining it being done better. Faster. Easier. More efficiently.
At WORX, we don’t seek out innovation; we let it drive us. Let’s see where it takes us.
Words we live by.
With a passion for innovation, power and performance, we create tools that let our customers work quickly and easily, then get on with their lives.
While our objective might be simple — to create products that help people take care of their homes, yards and gardens — it certainly cannot be considered easy.
We take the accepted norm and reimagine it. Then we head to the drawing board to reinvent it. And then we move on to the next challenge and do it all over again. That’s why we’re recognized as a leader that’s advancing the industry. Just like we did with these products.
Our customer care program is the bedrock of the WORX mission. We believe handling our customer service program directly is one of the most critical elements of continually strengthening our brand.
WORX locally employs more than 50 highly trained customer service agents who handle nearly 500,000 transactions annually. During peak season, they’ll manage over 1,700 calls and almost 700 emails or live chats each day.
Busy? Heck yeah. And we wouldn’t have it any other way.
We believe it’s our duty to not only continue introducing WORX products that enable our customers to be environmentally responsible, but to also ensure that we as a company are operating that way as well.
That’s why we’re constantly improving our manufacturing processes to further reduce waste and manage our emissions. And you’ll keep seeing WORX products that protect our atmosphere, like battery-run or electric tools that provide the power and capabilities of gas-powered options.
We take pride in the recognition we’ve received, like the World Wildlife Fund’s Platinum award for Low Carbon Manufacturing and the LEEDS-NC Platinum distinction for our green building. It’s proof that we’re not only talking the talk, but walking the walk.
"The WORX’s front caster wheels make it the most agile of the mowers we tested, especially around flower beds, where maneuvering can be tight. It’s also the only mower of the group to have a durable metal deck as opposed to plastic."
"For sun-worshipping neat freaks, this rechargeable ‘power cleaner’ is a game changer. Using a special connector out next month, screw on a 2-liter bottle filled with fresh water, then pull the trigger to unleash a 59- to 320-psi spray."
"This versatile, 35-pound plastic stand changes from a sawhorse able to support 1,000 pounds into a worktable able to hold 300. Integrated pistol-grip bar clamps and bench dogs stand ready to hold your project securely during cutting, sanding, painting or assembly."
The folks at WORX are not only experts in design and engineering, they know a thing or two about how to use our products to improve your home and make your life easier. Check out our blog WORX Toolshed to stay abreast of real-life DIY, lawn and garden advice from our team of professionals.