Frequently Asked Questions
For questions specific to the Worx 2.0 GT trimmer/edger, click here
For questions specific to the Worx AIR, click here
How long can you trim on each 20 Volt Max Lithium battery charge?
Each 4.0Ah 20 V Worx battery will provide enough working time per charge to trim up to the average 1/2 acre yard on one charge. It’s like having two batteries in one! Actual results may vary depending on the density of the grass or weeds you’re cutting, the age of the battery pack, or the tool being used.
Is the battery larger than previous models?
The WG951.5 combo kit with the GT 2.0 and Worx AIR features our highest capacity battery to date. The included 20 Volt Max Lithium Battery has an amp hour rating of 4.0 vs our previous models (2.0 and 2.0 amp hour rating). The amp hour rating measures how much energy can be stored in the battery (energy capacity). The Worx 4.0 Ah 20V battery can hold twice the amount of energy as previous models in the same size due to advanced battery chemistry. This means the 4.0 Ah battery provides up to double the run time as the 2.0 Ah battery.
I already have some 20V Worx batteries, will they work in this tool?
Yes! Powershare lets you share batteries and save money. Any 20V Worx battery you already own will be compatible with this tool, and the batteries included in this package will work on the 20V Worx tools you already have.
What is the horsepower rating of Worx lithium tools?
Battery powered DC motors are not rated for horsepower as output power is only measured with gas or induction AC (corded) motors. Worx lithium powered products were designed with sufficient power to get the job done quickly & easily.
How long does it take to charge the 20 Volt Max battery?
It takes about 2 hours to fully charge the battery with the included charger.
Are lithium batteries interchangeable with the Ni-Cad?
Our lithium tools and Ni-Cd tools are separate platforms and are not interchangeable. Lithium batteries offer our customers maintenance-free technology without the hassle of managing the memory effect inherent in Ni-Cad batteries.
Are there any precautions I should follow when using the Worx GT 2.0?
Always wear the proper safety gear and maintain a clean, safe workspace. For more information, please refer to your owner’s manuals.
What is the guarantee/warranty?
If you decide our tools aren't for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (Worx) and we’ll be happy to assist. For more information, click here
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your tools? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty.
For more information on our warranty, click here
Where can I get replacement parts?
Lose a spool cap cover? Need an extra battery or charger? Replacement parts for the trimmer are available on our website under Accessories
, or by contacting our customer service center at 1-866-354-9679 (Worx).