Frequently Asked Questions
How heavy is the trimmer?
The trimmer only weighs 6.3 lbs, even with the battery installed. As light as this is, the ergonomic design ensures the weight is evenly distributed between the main and auxiliary handle to make trimming a comfortable, easy-to-manage experience for anyone.
I’m really tall/short. Can I adapt the Worx GT 2.0 to my height?
Absolutely! The Worx GT 2.0 is designed to be fully adjustable from the telescoping shaft, multi-position auxiliary handle, and pivoting trimmer head. Don’t contort yourself to fit your trimmer, let the Worx GT 2.0 adapt to fit you.
Does it come pre-assembled?
Each trimmer comes with some minor assembly required, which may take up to 5 minutes per tool. A step-by-step instruction manual is included along with easy assembly instructions. Please have a #2 Phillips head screwdriver on hand when assembling your GT 2.0.
How do I convert the GT from Trimmer to Edger? How do I use the Mini-Mower feature?
Converting your trimmer from Trimmer to Edger, or to a Mini-Mower is quick and easy. For your convenience, we’ve included all the steps in a short 2 minute video you can watch online
How long can you trim on each 20 Volt Max Lithium battery charge?
Each 4.0Ah 20 Volt Max Lithium Battery will provide enough working time per charge to trim up to the average 1/2 acre yard on one charge. It’s like having two batteries in one! Actual results may vary depending on the density of the grass or weeds you’re cutting or the age of the battery pack.
How many batteries come with this trimmer?
The Worx GT 2.0 (WG160.4) comes with two 20V 4.0Ah batteries.
Is the battery larger than previous models?
The Worx GT 2.0 features our highest capacity battery to date. The 20 Volt Max Lithium Battery on the included with the Worx GT 2.0 edger/trimmer has an amp hour rating of 4.0 vs our previous models (2.0 and 1.3 amp hour rating). The amp hour rating measures how much energy can be stored in the battery (energy capacity). The Worx GT 2.0 4.0 Ah battery can hold twice the amount of energy as previous models in the same size due to advanced battery chemistry. This means the WG160.4 model has up to double the run time as the WG160.3 model.
I already have some 20V Worx batteries, will they work in this tool?
Yes! Powershare lets you share batteries and save money. Any 20V Worx battery you already own will be compatible with this tool, and the batteries included in this package will work on the 20V Worx tools you already have.
What’s the difference between the WG160.4 and the previous WG160.3?
The difference between the two model numbers is the battery. The WG160.4 features a 4.0Ah battery where the WG160.3 features a 2.0Ah battery. This means the WG160.4 model has up to double the run time as the WG160.3 model. You also receive a faster charger with the WG160.4 that will completely recharge your battery in about 2 hours compared to the charger included with the WG160.3 model, which takes about 3-5 hours.
What is the horsepower rating of Worx lithium tools?
Battery powered DC motors are not rated for horsepower as output power is only measured with gas or induction AC (corded) motors. Worx lithium powered products were designed with sufficient power to get the job done quickly & easily.
How long does it take to charge the 20 Volt Max battery?
It takes about 2 hours to fully charge the battery with the included charger.
Are lithium batteries interchangeable with the Ni-Cad?
Our lithium tools and Ni-Cd tools are separate platforms and are not interchangeable. Lithium batteries offer our customers maintenance-free technology without the hassle of managing the memory effect inherent in Ni-Cad batteries.
What’s the Free Spools for Life offer? How do I get them?
Each Worx GT 2.0 String Trimmer / Edger / Mini-Mower includes three (3) pre-loaded spools of cutting line to get you started. Extra spools are free of charge as long as you own your trimmer; you just cover the cost of shipping and handling any time you need more! To order, click here
Are the spools available in stores?
Some stores do offer spools for sale in smaller packs, and while these may be the answer if you run out and need them right away, we recommend taking advantage of the Free Spools for Life program benefits included with the purchase of your trimmer.
Can other cutting line be used with the Worx GT?
Our Double Helix line is specially designed to work with the Worx GT 2.0 for efficient automatic feeding, and a quicker and more efficient cut to help you maintain a healthy, professionally groomed lawn. With the purchase of your Worx GT 2.0, you’re automatically enrolled in our Free Spools for Life program. You get free spools pre-loaded with 10 feet of line anytime you need them; just pay shipping and handling for each package of 6.
If you decide to use traditional line, the Worx lithium powered GT 2.0 can accept standard 0.065” cutting line found at any garden or home center, however the automatic feed function isn’t guaranteed to work properly.
Can I use the tool without the safety guard? I have experience with other trimmers and will be the only one using it.
The safety guard is an essential part of the tool. Not only does it keep you safe from any debris from the trimming/edging, it also helps regulate the length of the cutting line. Without the safety guard, your Worx GT 2.0 will not operate properly and you are at risk for injury.
Are there any precautions I should follow when using the Worx GT 2.0?
Always wear the proper safety gear and maintain a clean, safe workspace. For more information, please check out the owner’s manual
What is the guarantee/warranty?
If you decide the Worx GT 2.0 isn’t the right trimmer for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (Worx) and we’ll be happy to assist. For more information, click here
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your trimmer? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty.
For more information on our warranty, click here
Where can I get replacement parts?
Lose a spool cap cover? Need an extra battery or charger? Replacement parts for the trimmer are available on our website under Accessories
, or by contacting our customer service center at 1-866-354-9679 (Worx).