Frequently Asked Questions
Does this model come with a battery and charger?
Our "tool only" model (WX178L.9) does not come with a battery and charger. As a part of our 20V Powershare program, "tool only" models allow you to customize your tool box without buying more batteries and chargers than you need. Add any tools you need, but use the 20V Worx batteries and chargers you already have. Powershare lets you share the battery and save money!
How heavy is the Worx Ai Drill?
The Ai Drill lets you work smarter, not harder, especially at only about 3 pounds with the battery installed. Put your muscle where it counts, not in your drill.
I’m just learning to use a drill, what can it do for me?
The Ai Drill is designed to make using a drill simple. The BitLock chuck opens and closes with a twist of the switch to make installing and removing bits much easier without the hassle of trying to tighten the chuck. Also, the bits are held 30% tighter than average with manual tightening to eliminate the tendency for the chuck to loosen and bits to fall out.
SafeDrive monitors the screw driving function. When the head of the screw is driven close to the work surface, the driver automatically stops and shifts into Pulse Assist mode for perfect screwdriving results every time without setting a clutch.
Pulse Assist mode is helpful when trying to start drilling slick surfaces, such as tile or metal, starting screws, and dealing with rusted or difficult to remove screws and nuts. The intermittent surging and slowing of Pulse Assist improves control over the speed of rotation and prevents the bit from spinning freely and causing damage, which prevents rounding and stripping of screws and removes already damaged screws easily and without further damage.
I’m skilled at using a drill, what can it do for me?
The Ai Drill can tackle any job a standard 20V drill can, only better. Pulse Assist not only prevents stripping screws, it can help remove damaged screws, and provide better control when starting screws or holes in hard, slick surfaces like tile or metal.
The BitLock chuck tightens 30% more on average than manual tightening to help prevent bits from slipping, and since BitLock can be operated with one hand, the other hand is free to hold the workpiece.
SafeDrive eliminates the need to set a clutch, which eliminates the time-consuming trial and error setting for a mechanical clutch. SafeDrive also works great for installing drywall without needing a screw gun or other attachment.
What bits does the Ai Drill use and where can I buy them?
The Ai Drill uses both hex shank and round shank drilling and driving bits up to 3/8". These are available at home centers, hardware stores and anywhere that sells drill bits.
What are the drilling capacities of the Worx Ai Drill?
In wood, the maximum recommended hole size is 1”. Avoid drilling holes larger than 3/8” in metal.
How much torque does the Ai Drill have?
Torque is a measurement of turning power. The Worx Ai Drill has about 180 inch-pounds of torque letting it easily master most common drilling and driving applications around the house.
What kind of chuck does the Ai Drill have?
Ai Drill makes the best use of the familiar and innovation to make it easier and faster to use. Internally, the Ai Drill chuck is a typical, 3/8” 3-jaw chuck that can hold round or hex shank bits just like a standard drill driver. Externally, however, the design is different. The blue BitLock rink opens and closes the jaws of the chuck without the hassle of manually tightening. Turn the ring in direction of the symbols for lock and unlock to easily remove or securely install a bit.
Why is there no clutch on the Ai Drill?
The Worx Ai Drill has a clutch, but instead of a typical trial-and-error clutch, SafeDrive mode is an internal, automatic clutch. Simply begin by holding the trigger down constantly. The driver will detect when the screw is driven to the work surface and stop briefly. Release the trigger if you are happy with the screw depth. If not, hold the trigger and the driver will shift into Pulse Assist. The driver will continue to drive the screw deeper in small increments until the trigger is released.
How fast does the Ai Drill rotate?
The Ai Drill’s rotations per minute (RPM) range from 0-800/min.
What is a variable speed trigger?
The Ai Drill’s switch, or trigger, controls the speed of rotation. With the variable speed trigger, the rotation speed increases as the trigger is depressed more.
How are drilling and driving modes changed on the Worx Ai Drill?
On the top of the drill body is a keypad showing a screw, drill and Pulse icons. Press the icon for the mode you wish to use. A blue light will indicate the active mode.
How long will the batteries last?
Run time depends on the type of work, the conditions under which work is being performed, and may even vary from user to user. The batteries can be charged and discharged for about 2,000 cycles.
Does this use the same batteries as my other 20V Worx tools?
Yes! With Powershare, you can share the battery and save money. Your Worx Ai Drill can use any Worx 20V battery you already have. By sharing the battery between tools – even between power and garden tools — you’ll always have the power you need to complete any job.
What does it mean when the LED light flashes?
The flashing LED light indicates the battery charge is getting low or the battery power is interrupted. There is a built-in overload protection that will stop the tool if the battery is suddenly put under too much strain. This feature protects the battery so it will perform a long time. On rare occasion, the Ai Drill will stop itself momentarily if the job application drains power too quickly. Simply release the trigger to reset the driver.
The BitLock switch ring will not turn. What is the problem?
On rare occasions, the BitLock may get stuck between gears. Simply put the drill in either forward or reverse and pull the trigger briefly. This should allow the BitLock switch to work appropriately again.
I didn’t receive a manual. Is there anywhere I can get more information?
You can download the manual here
, check out the video below, or our friendly customer service team will be glad to answer any questions you may have at 1-866-354-9679 (Worx). Product Overview: https://www.youtube.com/watch?v=Uyes1bd-sYE
Are there any precautions I should follow when using the Worx Ai Drill?
Always wear the proper safety gear and maintain a clean, safe workspace. For more information, please check out the owner’s manual. (download)
What is the guarantee/warranty?
If you decide the Worx Ai Drill isn’t the right tool for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (Worx) and we’ll be happy to assist. For more information, click here.
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your Ai Drill? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty.
For more information on our warranty, click here.
Where can I get replacement parts?
Our friendly customer service team is ready to get you back up and running. Give us a call at 1-866-354-9679 (Worx).