Frequently Asked Questions
Does this come with a battery and charger?
No, this model does not include a battery. This is an electric tool.
How heavy is the TRIVAC Multi-Stage All Metal Mulching System?
It’s hard to believe how much power’s packed into the Forcedriver. Don’t let the 1.34lbs fool you – with 225 in-lbs of torque, you’ll be able to drive large fasteners or remove seized or rusted bolts with surprising ease. With three handle positions, this tool will become an indispensable go-to for any household.
How long is the cord?
The TRIVAC Multi-Stage All Metal Mulching System’s attached cord is 12” cord and is equipped with an extension cord retainer to help keep your power cords connected, even if it gets caught while you’re working.
What kind of extension cord should I use?
The right extension cord will ensure you get the performance you expect and will extend the life of your blower. Look for an extension cord rated for Outdoor Use and make sure the gauge of the cord is appropriate for the length you’re using. The WG509 is a 12A tool, so check for gauge and length on the grid here
, or in your manual. Your local hardware or garden supply store will be happy to help you select the right cord to meet your needs.
What is the horsepower rating of the Worx TRIVAC Multi-Stage All Metal Mulching System? How powerful is it?
Horsepower rating is more accurately used to describe gas-powered tools. The Worx TRIVAC Multi-Stage All Metal Mulching System has a power rating of 12A and reaches a no-load speed of up to 15,000 RPMs. With a max airflow of 350cfm, the Worx TRIVAC has the power to get the job done, whether the job is vacuuming fallen leaves, sweeping out the garage or drying off your car after washing it.
What kind of mulching blade is in the TRIVAC Multi-Stage All Metal Mulching System? What is the mulching ratio?
The impeller/mulching blade for the TRIVAC Multi-Stage All Metal Mulching System is a dual-stage metal impeller for durability and maximum mulching power – a ratio of 18:1.
Does it come pre-assembled?
Each TRIVAC Multi-Stage All Metal Mulching System comes with some minor assembly required, but it will take less than 3 minutes and will not require tools.
How do I assemble the TRIVAC Multi-Stage All Metal Mulching System?
To assemble the TRIVAC Multi-Stage All Metal Mulching System, snap together the two nozzle pieces, making sure that the tabs on the back nozzle piece fit securely into the corresponding cutouts on the front nozzle piece (Featured in the manual as Figure A). Fit the wider end of the tube over the front of the motor housing, lining up the pegs on the motor housing to the channels on the nozzle (See Figure B in the manual). Roll the nozzle channel over the peg and snap the top of the nozzle into the handle. That’s it!
Once I put the Worx TRIVAC together, can I disassemble it?
Yes, you can disassemble the TRIVAC Multi-Stage All Metal Mulching System after you’ve put it together. Press the black button at the front of the top handle and pull the handle forward, away from the nozzle. Separating the motor and nozzle makes the tool more compact for transport or easy storage in tight spaces.
If you need to further disassemble the nozzle, find the grooved indentation on each side of the nozzle. Press down hard on these while pushing the seam against a hard surface. It is difficult to separate, but can be done if necessary.
Is this also a vacuum like some of the other electric blowers Worx offers?
Yes, the WG509 is a complete 3-in-1 electric leaf blower/vacuum/mulcher.
What is the capacity of the collection bag?
The bag included with the TRIVAC will hold up to 1.2 bushels of mulched leaves. With a mulching ratio of 18:1, that’s a whole lot of leaves.
How do I attach the collection bag?
On the black shaft under the TRIVAC, there are two pegs. Line up these pegs with the channels in the orange collar of the collection bag. Push the bag collar towards the TRIVAC and turn right (towards the “lock” symbol). The bag will click into place letting you know it’s secure.
To remove the bag from the TRIVAC, press the orange collar of the collection bag towards the TRIVAC and turn left (towards the “unlock” symbol).
Is the TRIVAC Multi-Stage All Metal Mulching System variable speed? How do I change the speed?
Yes, the WG509 TRIVAC Multi-Stage All Metal Mulching System does have variable speed control. The control is located towards the back of the TRIVAC’s handle on the left side of the unit. Dial up the speed to find the right amount of power for the job at hand and customize your TRIVAC’s performance to match the needs of your yard.
How hard is it to switch between blowing and vacuuming? What kind of tools or accessories will I need?
It’s as easy as flipping a switch! You can even make the switch while working with the TRIVAC. Blow the leaves into a pile, then flip the orange switch on the shaft just above the collection bag, and vacuum them up.
I misplaced my manual. Is there anywhere I can get more information?
You can download the manual here
. Our friendly customer service team will be glad to answer any questions you may have at 1-866-354-9679 (Worx).
Are there any precautions I should follow when using the blower with damp leaves? Will I get shocked?
The Worx TRIVAC Electric Leaf Blower is double-insulated to prevent shock, but we recommend that our customers follow standard safety precautions while using our tools, including wearing safety eyewear, gloves, appropriate shoes and clothing, and keeping hair tied back. Review the owner’s manual for complete information.
The Worx TRIVAC will handle damp leaves, but note that wet leaves may cause clogging. For optimum performance, be sure to allow for proper airflow when vacuuming. When switching from blowing to mulching, be sure the impeller has stopped before opening the protective screen to attach the collection bag.
ATTENTION: Keep all lose clothing, hair and debris away from the air intake area to avoid accident, injury or damage to the tool. Hold the blower at your side and keep the bottom of the motor housing clear at all times.
What is the guarantee/warranty?
If you decide the Worx TRIVAC isn’t right for you, we offer a 30-day Money Back Guarantee from date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist. View more information here
We know your tools are indispensable, so we cover each tool with a 2 Year Limited Consumer Warranty. You can extend your warranty to 3 years by registering online within 30 days of purchase. Already have your TRIVAC? Register now!
Parts subject to normal wear and tear are not covered by the tool’s warranty.
View more information on our warranty here
Where can I get replacement parts?
Need an extra bag? Many replacement parts are available on worx.com
or by contacting our customer service center at 1-866-354-9679 (WORX).
Is the mulching impeller in the blower replaceable?
Because of the positioning of the impeller in the tool, it is not a part we offer as a replaceable item. Many other parts are available online at worx.com
. Our friendly customer service team will be glad to help you find the best solution to get you back up and running. Please contact us at 1-866-354-9679 (Worx).